Tuesday, October 11, 2011

VaultWare Reservation System Enhanced to Improve Customer Experience

Enhancements to reservation process increases conversions, reduces lost opportunities

The VaultWare Reservation System has been updated to improve your customer’s experience when a specific floorplan has limited or no availability. These enhancements to the reservation process will:


Reduce lost opportunities when availability is limited
  • Provide a more intuitive availability interface that further reduces the number of clicks it takes to find an available apartment that fits the renter’s needs.
  • Streamline the Availability Alerts sign up process.
  • Raise the sense of urgency to take action immediately and reserve an apartment before
    someone else does.
  • Reduce lost sales opportunities when a floorplan is unavailable and increase the likelihood that an interested renter will reserve a comparable apartment from you, and not your competitor!

Unlike rudimentary reservation systems, VaultWare proactively monitors your property’s current availability and alters the reservation process to increase the likelihood that an interested renter will reserve an apartment. Rather than turn away a potential customer when a particular floorplan is lacking available inventory, VaultWare gives you the option to offer a self-service automated waitlist option to your customers so lost sales opportunities are minimized.

Similar usability improvements have also been made to the VaultWare Mobile Reservation System including a newly designed interface for apartment shoppers using tablet devices. Contact us today to learn more about the VaultWare Apartment Reservation System.

Mobile Apartment Reservation System Now Optimized for Tablets

Provide an Ideal Shopping Experience to Apartment Hunters Using Tablet Devices

As adoption of mobile tablet devices like Apple’s iPad continues at unprecedented rates – with no signs of slowing – the user experience that you provide your prospective residents must adapt to ensure their researching and buying process can progress unhindered. To guarantee an ideal apartment shopping experience, regardless of device type or size, it’s imperative that your website distinguishes between desktop, mobile and tablet devices and serves an appropriate and functional user interface.


Tablet Optimized Apartment Reservation System from VaultWare

Property managers utilizing the VaultWare Mobile Reservation System will now automatically deliver an optimal user experience to apartment hunters using mobile tablet devices. The new tablet reservation system maintains the tap-friendly interface that VaultWare’s Mobile Reservation System provides, while taking advantage of the larger screen sizes found in tablet devices to present your property’s currently available apartment inventory in a clean and easy-to-use manner that encourages conversion of site visitors into
highly-qualified reservations for specific apartments.

And if your property also uses VaultWare Mobile Websites, your mobile website is now optimized for tablet devices! Contact VaultWare today for a demo of the VaultWare Mobile Apartment Marketing System with tablet device compatibility.

VaultWare Mobile Websites Expands Your Mobile Reach to Tablet Users

Showcase Your Property to Shoppers Using Tablet Devices

VaultWare’s Mobile Website solution today began delivering a uniquely optimized property website experience to renters searching for an apartment on a tablet device like Apple’s iPad, Motorola’s Xoom or any of the Android-based tablets. Previously property managers had to choose between serving tablet users the desktop or mobile version of their mobile website.


VaultWare's Mobile Websites Optimized for Tablet Devices

"We found that neither the desktop nor the mobile version delivered an ideal online apartment hunting experience to tablet users,” said Mike Cornell, President of VaultWare. “Desktop versions often utilize Flash elements that are incompatible with the iPad and even if a desktop site is designed for a tablet device’s similar screen size, content may have looked smaller and unreadable on tablets. Alternately, choosing to display the property’s mobile optimized website meant limiting the user’s experience
even though more screen real estate was available."

Now with VaultWare’s Mobile Websites optimized for tablet, properties can ensure their current and potential residents receive the best experience, regardless of whether the user is on a desktop, mobile or tablet device! Contact us today to get started delivering an ideal apartment shopping experience to your website users no matter when, where or how they find you!