VaultWare Reservation System Enhanced to Improve Customer Experience

Enhancements to reservation process increases conversions, reduces lost opportunities

The VaultWare Reservation System has been updated to improve your customer’s experience when a specific floorplan has limited or no availability. These enhancements to the reservation process will:

Reduce lost opportunities when availability is limited

• Provide a more intuitive availability interface that further reduces the number of clicks it takes to find an available apartment that fits the renter’s needs.
• Streamline the Availability Alerts sign up process.
• Raise the sense of urgency to take action immediately and reserve an apartment before
  someone else does.
• Reduce lost sales opportunities when a floorplan is unavailable and increase the likelihood that an interested renter will reserve a comparable apartment from you, and not your competitor!

Unlike rudimentary reservation systems, VaultWare proactively monitors your property’s current availability and alters the reservation process to increase the likelihood that an interested renter will reserve an apartment. Rather than turn away a potential customer when a particular floorplan is lacking available inventory, VaultWare gives you the option to offer a self-service automated waitlist option to your customers so lost sales opportunities are minimized.

Similar usability improvements have also been made to the VaultWare Mobile Reservation System including a newly designed interface for apartment shoppers using tablet devices. Contact us today to learn more about the VaultWare Apartment Reservation System.